Privacy Policy — How jati88 Protects Your Data

1. Introduction and Scope

This Privacy Policy describes how jati88 ("we", "us", "our", or "the Operator"), the operator of the online betting and casino platform accessible at https://jati88.cam, collects, processes, stores, uses, and protects personal data relating to individuals ("you", "User", or "Member") who access or use our services.

This Policy applies to all personal data collected through:

• The jati88 website and all associated web pages;
• Account registration and KYC (Know Your Customer) verification processes;
• Deposit, withdrawal, and financial transaction processing;
• Customer support communications (live chat, email);
• Marketing communications (where you have consented);
• Cookies and similar tracking technologies used on the Platform.

By registering an account with jati88 or otherwise using our services, you acknowledge that you have read, understood, and consented to the data practices described in this Privacy Policy. If you do not agree with this Policy, you must not create an account or use our services.

2. Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings assigned to them:

• "Personal Data" means any information that identifies or can identify a natural person, directly or indirectly, including names, identification numbers, location data, online identifiers, and other specific factors.
• "Processing" means any operation performed on personal data, including collection, storage, use, transmission, modification, restriction, erasure, or destruction.
• "Data Controller" refers to jati88 as the entity that determines the purposes and means of processing personal data.
• "Third Party" means any natural or legal person other than you, jati88, or jati88's authorized processors and service providers.
• "Cookies" means small text files placed on your device by the Platform to store information about your session and preferences.
• "KYC" stands for Know Your Customer, the identity verification process required for all Members.

3. Personal Data We Collect

jati88 collects personal data in the following categories:

3.1 Identity and Registration Data

When you create an account, we collect:

• Full legal name (as it appears on your Indonesian national identity card, KTP);
• Date of birth (to verify you are 21 years of age or older);
• Gender;
• Residential address (city, province, postal code — Indonesia);
• Email address;
• Indonesian mobile phone number;
• Username and encrypted password (passwords are never stored in plain text).

3.2 Identity Verification (KYC) Data

To comply with our anti-money laundering (AML) obligations and verify User eligibility, we collect:

• Scanned copies or photographs of your Indonesian national identity card (KTP);
• Selfie photographs for facial recognition and liveness checks;
• Proof of address documents (utility bills, bank statements, or equivalent);
• Additional documentation as required by our compliance team.

3.3 Financial and Transaction Data

When you deposit or withdraw funds, we collect:

• Bank account details (bank name — BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, etc. — account number, and account holder name);
• E-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja registered phone number);
• Transaction reference numbers and amounts in Indonesian Rupiah (IDR);
• Deposit and withdrawal history.

3.4 Usage and Behavioral Data

As you use the Platform, we automatically collect:

• IP address and approximate geographic location (city/region level);
• Browser type, operating system, and device identifiers;
• Pages visited, features used, and time spent on each section;
• Betting history, game session data, and wagering patterns;
• Login timestamps and session durations.

3.5 Communications Data

When you contact our support team, we retain:

• Live chat transcripts;
• Email correspondence content and metadata;
• Support ticket history and resolution details;
• Call recordings (where applicable and disclosed in advance).

4. Legal Basis for Processing

jati88 processes your personal data under the following legal bases:

Processing Purpose	Legal Basis
Account registration and service delivery	Performance of contract
Identity verification (KYC)	Legal obligation (AML compliance)
Deposit and withdrawal processing	Performance of contract
Fraud prevention and security monitoring	Legitimate interests
Responsible gaming tools and compliance	Legal obligation / legitimate interests
Customer support communications	Performance of contract
Marketing and promotional communications	Consent (opt-in only)
Platform analytics and service improvement	Legitimate interests
Legal compliance and regulatory reporting	Legal obligation

5. How We Use Your Personal Data

jati88 uses your personal data for the following purposes:

• Providing Services: To create and operate your account, process deposits and withdrawals, settle bets and games, and deliver all features of the Platform in Indonesian Rupiah (IDR).
• Identity Verification: To verify that you meet the 21+ age requirement, confirm your identity to prevent fraud and identity theft, and comply with our KYC and anti-money laundering obligations.
• Security and Fraud Prevention: To detect, prevent, and investigate fraud, bonus abuse, collusion, money laundering, and other prohibited or illegal activities as described in our Terms & Conditions.
• Responsible Gaming: To administer responsible gaming tools such as deposit limits, loss limits, session timers, and self-exclusion, and to identify potentially harmful gambling patterns. Learn more on our Responsible Gaming page.
• Customer Support: To respond to inquiries, resolve complaints, process support tickets, and assist with account-related issues.
• Marketing and Promotions: To send you promotional offers, bonuses, and platform news, but only where you have given your explicit prior consent. You can withdraw this consent at any time by contacting our support team.
• Legal Compliance: To comply with applicable laws, regulations, licensing requirements, and lawful requests from authorities.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the functionality, performance, and user experience of the Platform.

6. Cookies and Tracking Technologies

jati88 uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how the Platform is used. We use the following categories of cookies:

• Essential Cookies: Required for core functionality such as login sessions, security authentication, and transaction processing. These cannot be disabled.
• Preference Cookies: Remember your language preferences, display settings, and other personalization choices.
• Analytics Cookies: Collect anonymized data about how Users navigate the Platform, which pages are visited, and which features are most used.
• Security Cookies: Used to detect fraudulent activity, prevent session hijacking, and verify device integrity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent you from accessing certain Platform features, including the ability to log in to your account or place bets. jati88 does not use tracking cookies from third-party advertisers, and we do not sell any cookie-derived data.

7. Data Sharing and Disclosure

jati88 does not sell, rent, or lease your personal data to any third party. We may share your data only in the specific, limited circumstances described below:

• Service Providers: With trusted third-party processors that provide essential services such as payment processing, game hosting, identity verification, and cloud infrastructure. These processors are contractually bound to protect your data and may only process it on our behalf.
• Game and Software Providers: With licensed game content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming) to the extent necessary to deliver game content and settle wagers. These providers receive only the minimum data required.
• Regulatory and Legal Authorities: Where required by applicable law, regulation, licensing obligation, or a valid legal request from a competent authority, jati88 may disclose limited data necessary to comply with such requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, which will be bound by this Privacy Policy or a materially equivalent policy.
• Professional Advisors: Auditors, legal counsel, and other professional advisors, where necessary for the legitimate operation of the business.

8. Data Retention

jati88 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, plus any legally required retention periods. The following retention schedule applies:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 7 years	Account operation and legal retention
KYC identity documents	Duration of account + 7 years	AML and legal compliance
Transaction data	Duration of account + 7 years	Financial record-keeping obligations
Betting and game history	Duration of account + 5 years	Dispute resolution and audit
Communications and support tickets	2 years	Customer service reference
Marketing preferences and history	2 years after last interaction	Consent management
Analytics and usage data	12 months	Platform improvement

Once the retention period expires, your personal data is securely deleted, anonymized, or irreversibly aggregated so that it can no longer identify you. Certain data may be retained longer where required by law, but such data will be minimized and protected.

9. Your Data Protection Rights

As a jati88 Member, you hold the following rights over your personal data:

To exercise any of these rights, contact our data protection team at [email protected] (plain text — not a clickable link). We will respond to all verified requests within 14 business days as required by internationally recognized data protection standards. In exceptional circumstances, we may request additional identity verification before fulfilling your request to prevent unauthorized third parties from accessing your data.

10. Data Security Measures

jati88 employs industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and the jati88 servers is protected using 256-bit SSL/TLS encryption.
• Encryption at Rest: Personal data stored on our servers is encrypted using AES-256, the same encryption standard used by leading financial institutions globally.
• Access Control: Access to personal data is restricted to authorized personnel on a need-to-know basis, with role-based permissions and regular access audits.
• Multi-Factor Authentication: Internal systems and administrative interfaces are protected by multi-factor authentication requirements.
• Continuous Monitoring: Our security operations center monitors the Platform 24/7 for suspicious activity, anomalies, and potential breaches.
• Regular Audits and Penetration Testing: Independent security assessments are conducted on a scheduled basis to identify and remediate vulnerabilities.
• Data Minimization and Segregation: Sensitive data such as KYC documents is stored in dedicated, access-controlled environments separate from general operational data.

11. Children and Minors

jati88 is an adults-only platform and is strictly prohibited for individuals under 21 years of age. Our services are not directed at minors, and we do not knowingly collect personal data from anyone under 21. If we determine that an account was registered by a person under 21, we will immediately close the account, remove the personal data, and take appropriate action. If you believe a minor has registered with jati88, please contact our support team immediately.

12. Your Obligations

You are responsible for providing accurate, current, and complete personal data during registration and throughout the life of your account. You must promptly inform jati88 of any changes to your personal data (such as a new address, phone number, or email). You must also keep your account credentials confidential and notify us immediately of any suspected unauthorized access to your account.

jati88 reserves the right to suspend or close any account where inaccurate or misleading data has been provided, in accordance with our Terms & Conditions.

13. Changes to This Privacy Policy

jati88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational needs. Any material changes will be communicated to you via email or in-platform notification, and the "Last Updated" date at the top of this page will be revised accordingly.

We encourage you to review this Policy periodically. Your continued use of the jati88 Platform after any changes take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you may discontinue use of the Platform and request deletion of your account and personal data.

14. Contact and Data Protection Inquiries

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our dedicated data protection team:

Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 via the Platform dashboard
Response Time: Email inquiries are typically answered within 2 hours (WIB); data protection requests within 14 business days.

Last Updated: January 2026
Version: 2.4
By continuing to use the jati88 Platform, you acknowledge that you have read and agreed to this Privacy Policy.